Shipping Information

At this time we are only able to ship to addresses in the USA and it's territories.

Shipping calculations are performed in real time based on the destination address and the items ordered. During checkout the shipping total will be displayed prior to payment and will be revised each time you change the cart contents. Items will be shipped within 24 hrs of placing your order via the ship method you select during checkout (normal delivery times range from 4-10 days for the lower 48 states). You will receive an email with your tracking number when the items are shipped. AK, HI, PR, VI, GU and APO must use the AIRMAIL EXPRESS option! We use UPS for the lower 48 states (flat table rate).

Return Policy

All returns are to be sent to the Customer Service address on the packing slip:

Customer Service
PO Box 691300
Los Angeles, CA 90069

Write your Order ID number on the outside of the box so we can trace it back to you. Once we receive the return, we will credit your account.

Remember to contact us first before returning an item, particularly in the case of broken or defective items. Read below for the policies on different types of returns.

Return Policy for broken or defective items

If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item by clicking on the "Contact Us" link .

 Return Policy for non-defective, non-broken items

Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Returns cannot be accepted after 30 days. There are no returns on catalogs or imprinted items.

Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.

Please contact Customer Service for return authorization before returning merchandise.

If a customer refuses delivery of an item, or the wrong address is given at the time the order is placed and the order cannot delivered, the 20% restocking fee will automatically apply and shipping charges will not be refunded.